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CluedIn
Compliance, Privacy, and Security

At CluedIn, we take the security and privacy of our customers' data very seriously. Our approach to compliance is not just about meeting industry standards, but about exceeding them to ensure the highest level of trust and reliability.

We are dedicated to achieving and maintaining certifications such as SOC Type II, ISO 27001, and HIPAA, which reflect our unwavering commitment to protecting your information.

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What is Vanta Trust Center?

Vanta is an enterprise-ready trust management platform service – one place where we automate compliance workflows, centralize and scale our security program, and build and manage trust with our prospects customers and partners. Our Vanta Trust Center provides third-party transparency on CluedIn's security and compliance.

Infrastructure Security

We prioritize the security of our infrastructure by implementing robust measures designed to safeguard our systems. This includes enforcing unique authentication methods, restricting access to critical components, and continuously monitoring our network for potential threats. Our infrastructure security protocols ensure that only authorized personnel have access to sensitive areas, and we use advanced encryption techniques to protect data at rest and in transit.

Organizational Security

Our organizational security practices are designed to create a secure environment for both our employees and our customers. We conduct thorough background checks on new hires, enforce strict access control policies, and require all employees and contractors to adhere to our code of conduct and confidentiality agreements. Regular security awareness training ensures that our team is always up-to-date on the latest security practices.

Product Security

The security of our products is paramount. We employ rigorous testing and monitoring to identify and address vulnerabilities, ensuring that our products remain secure and reliable. Our data encryption practices protect sensitive customer information, and we conduct regular penetration testing to proactively identify and mitigate potential risks.

Internal Security Procedures

We have established comprehensive internal security procedures to maintain the integrity and availability of our services. This includes business continuity and disaster recovery plans, cybersecurity insurance, and strict change management protocols. Our development lifecycle is governed by a formal methodology that ensures consistent and secure deployment of new features and updates.

Data and Privacy

Protecting your data and privacy is at the core of our mission. We have implemented robust data retention and disposal procedures, ensuring that customer data is securely managed throughout its lifecycle. Our data classification policy helps us maintain the confidentiality and integrity of sensitive information, and we are committed to purging customer data when they leave our service.

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