Industry
Aviation & Aerospace
Challenge
Jet Aviation faced significant challenges in harmonizing customer and vendor data across diverse systems, leading to inefficiencies and missed opportunities for business growth and cost savings. The lack of process and service integration, coupled with data redundancy and duplicates, hindered their ability to deliver exceptional customer experiences and reliable business insights.
Results
With CluedIn, Jet Aviation successfully integrated data from Salesforce, SAP S4/HANA, and SAP R3 into a unified platform. The extensive data mapping and cleansing processes resulted in the identification of 19,000 golden records, enhancing data quality and consistency. The implementation of Azure Synapse Lakehouse and PowerBI dashboards enabled real-time streaming and reporting, providing actionable insights for improved decision-making. Data stewards were designated for each source system, ensuring ongoing data quality management.
Key Product
CluedIn MDM and Data Quality - PaaS
About Jet Aviation
Jet Aviation is a global leader in aviation services, providing maintenance, repair, and overhaul (MRO) services, as well as luxury services for business jets. With a workforce of over 4,000 employees, Jet Aviation operates in more than 10 MRO centers worldwide and manages hundreds of aircraft.The Challenge
Jet Aviation encountered significant challenges in managing their customer and vendor data, which were scattered across multiple systems including Salesforce, SAP S4/HANA, and SAP R3. This fragmentation led to data redundancies, inconsistencies, and a lack of integration, which in turn affected their operational efficiency and ability to make informed business decisions. The complexity was heightened by entities that functioned as both customers and vendors, such as Gulfstream, complicating the data management process further. Jet Aviation needed a solution to harmonize their data and create a single source of truth before their SAP S4 4.2 go-live.
The Solution
Jet Aviation chose CluedIn for its robust data management capabilities and seamless integration with their existing systems. CluedIn facilitated the integration of data from Salesforce (48k records), SAP S4/HANA (17k records), and SAP R3 (200k records) into a unified platform. Extensive data mapping and cleansing processes were undertaken to standardize data points and remove redundancies. CluedIn's enrichers, including corporate sources like Dunn & Bradstreet, Open Corporates, and Cognism, further enhanced data quality.
'CluedIn has transformed our approach to data management, enabling us to achieve a unified view of our customer and vendor data. This has significantly improved our operational efficiency and business decision-making,'
Fabio Assmann, Director of Analytics & Data Governance at Jet Aviation.
The Results
The implementation of CluedIn at Jet Aviation led to the identification of 19,000 golden records, ensuring high-quality and consistent data across their systems. The data was streamed to Azure Synapse Lakehouse, and PowerBI dashboards were developed for real-time reporting and analysis. This empowered Jet Aviation with actionable insights, significantly enhancing their decision-making process. Designated data stewards for each source system ensured continuous data quality management. The integration of CluedIn not only resolved their data harmonization issues but also paved the way for improved operational efficiency and business growth.